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How to Communicate With Everyone
I remember many a training class with one of the best automotive trainers I’ve ever encountered. While every one else moaned and groaned about going to a training class instead of being able to make...
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The Sale Of a Car Comes Before The Papers Are Signed
I’ve bought a few cars. I’ve also had the pleasure of working at one of South Jersey’s best known car dealerships and have watched deals being written. In a lot of circles, it’s believed that “The deal...
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Are You Listening?
When someone says something to you, do you listen? I don’t mean do the words pass through your hearing canal, but do you listen to them? Do you allow the words to enter your brain and form a clear...
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CarChat24 Announces Extended Beta Testing Of Their New Premium Chat Software
CarChat24’s new premium dealer chat software is now in extended beta release. This new beta test is ready to go and we would like to invite you to participate. We are currently looking for enthusiastic...
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The One Way To Please Every Customer
As each customer walks into a showroom, salesperson’s heads immediately go to the door. Their heads start spinning and kicking into “sales mode”. Maybe they have a pre-loaded script in their heads of...
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Even Carmakers Struggle with Social Media Formula
Piecing together the social media puzzle (Image courtesy of Idea go at FreeDigitalPhotos.net)Years ago a great mentor taught me the value of copying and adapting the best practices of larger,...
View ArticleCarChat24 Video – Highlights of 2012 Paris Auto Show
We at CarChat24 love cool cars, and some of the coolest bowed during the past week at the Paris Mondial de l’Automobile 2012, also known as the Paris Auto Show. While most Americans are fixated on the...
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Live Chat Lessons from other Industries
Call today for more info about Automotive Live Chat (800) 510-7567While we are confident in our assertion that MORE THAN 60 PERCENT of our Chat Queries result in automotive leads that generate more car...
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Five ways to use social networking to connect with auto buyers
Twitter is one of many ways to capitalize on social media While it is more practical for auto dealers than manufacturers to leverage the strength of interactive chat software on their website, some...
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Congratulations to Penske on 1st NASCAR Championship
Roger Penske 2012 NASCAR Sprint Cup team Champion. Photo: PenskeRacing.comWe at CarChat24 wish to offer a sincere congratulations to Automotive and Racing Legend Roger Penske, who clamed his first...
View ArticleVIDEO: Supercars @ Geneva – sign of improving economy?
For the past several years, the land of hope and incredible prosperity where supercar development takes place has been a wasteland. All of a sudden, six incredible performance beasts storm onto the...
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CarChat24 PRESENTED WITH DRIVINGSALES DEALER SATISFACTION AWARD
CarChat24 receives a “Top Rated” Award for Dealer Satisfaction in Chat Products Category PALM HARBOR, Fla. – Feb. 11, 2013 – CarChat24 is proud to earn 2013 Live Chat award from DrivingSalesCarChat24,...
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Three keys to increase automotive chat lead conversions
We recently had a discussion with an auto dealer sales manager about the inconsistent results his team was getting with their dealership chat solution. It turns out, his staff wasn’t consistent across...
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Three Success Steps for Live Automotive Chat
Whether you use software and your own team to communicate with your dealership website visitors via live chat or use a hosted, full-service option, there are three major components that can make the...
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Use Live Chat to boost CSI and avoid ending up like the dodo – or Mercury
AutoWeek spotlighted the ’53 Mercury on their website, and it got me thinking how sad it is that such a storied brand has fallen by the wayside, and that dealerships that aren’t careful can also end up...
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Want to fail at automotive dealer live chat? Try this…
There are numerous ways to build success into your live chat strategy, but if you want the ONE THING that is sure to guarantee embarrassment and failure (not to mention waste time and money), try this:...
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Boomers buy more new cars but use web, social media less than younger buyers
I recently helped a friend celebrate his retirement by choosing which new car to purchase for his next chapter in life. As it turns out, his purchase mirrors a national trend that shows ‘baby boomers’...
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CarChat24 live chat provider increases market share
We are proud to announce that according a recent survey of auto dealers, CarChat24 has jumped up the list of live chat providers from its 10th-place position, and is now in the top five. According to...
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PRESS RELEASE: CarChat24 Announces Free use of 5-User Premium Pro Dealer Live...
Palm Harbor, Fla. - Dealers interested in a comprehensive live chat software option on their automotive website to manage in-house have access CarChat24’s 5-User Premium Pro version for FREE through...
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How to choose dealership live chat software
More and more auto dealers see the value of an effective live chat strategy for their website, and choosing the right software is critical to help ensure a strong return on investment (ROI)....
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